There are 39 steps to climb during the experience before reaching the boarding level of the chimney lift. An accessibility lift is available for wheelchair users and guests requiring step-free access.<\/p>\n","buttons":[{"link":{"title":"General Admission","url":"https:\/\/thechimneylift.co.uk\/step-free-access-flow\/?flow=nXMQ60jY&scrollToCalendar=true","target":""}},{"link":{"title":"Special Event","url":"https:\/\/thechimneylift.co.uk\/step-free-access-flow\/?flow=ASWD7GpD&scrollToCalendar=true","target":""}}]},"sections":[{"type":"text","image":{"variant":"half","background":false,"image":false},"text":{"side":"left","color":"fog","headline":"","subheading":"Step-Free Access Information","paragraph":"
Step-free access is available via a dedicated accessibility lift and must be booked in advance.<\/p>\n
The experience includes 39 spiral steps before reaching the boarding level of the chimney lift, but guests requiring step-free access can bypass the stairs using the accessibility lift.<\/p>\n
The lift accommodates up to 2 guests per ascent, including a maximum of 1 wheelchair user. Groups requiring step-free access that exceed this limit will be split into separate ascents, in line with evacuation procedures. Wheelchairs up to 65cm wide, 115cm long, and 300kg total weight (user + chair) can be accommodated.<\/p>\n
Mobility scooters are not permitted, but standard wheelchairs can be provided. Pushchairs are not permitted and must be stored in the buggy park.<\/p>\n
If you are attending a special event and require step-free access, you must reserve an accessibility lift special event time slot. <\/p>\n","button":{"title":"More Information","url":"https:\/\/thechimneylift.zendesk.com\/hc\/en-gb\/sections\/6264307375901-Accessibility","target":""}},"video":{"color":"fog","poster":false,"youtube_id":""},"tickets":{"color":"chimney","headline":"","posts":[{"ID":962,"post_author":"9","post_date":"2020-08-31 16:21:31","post_date_gmt":"2020-08-31 16:21:31","post_content":"","post_title":"Gift Voucher Purchase","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"flexi-ticket","to_ping":"","pinged":"","post_modified":"2026-10-13 16:45:56","post_modified_gmt":"2026-10-13 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